What is the refund policy?

All refund requests must be submitted in writing using our Refund Request Form.
A $15 processing fee will be deducted for each player refunded.

No fees will be refunded after September 15th.

Fees paid by credit card, will be credited to the credit card account originally charged.
If you paid by check, a refund check will be mailed to your address on file.
CLICK HERE to submit a refund request or e-mail registrar@ayso20.org.

 

What does it mean to be placed on a waiting list?

Anyone who has either registered late (after June 30th) or registered in a division that has already exceeded our anticipated number of players will be placed on the waiting list. Please know that we do our best to place all interested players onto teams.

There are only 3 reasons why a player does not get placed: not enough players on the waitlist to form additional teams, not enough coaches to coach additional teams, or not enough referees to officiate the games. Therefore, to increase the likelihood of being placed on a team, parents are strongly encouraged to volunteer to coach or to referee. If you are willing to do either of those, please contact your division commissioner (see “Board and Staff Contacts”) and identify yourself as a waitlist player willing to coach and/or referee.

If there are not enough players on the waiting list to add an additional team, waiting list players are assigned to teams after all registered players are confirmed. Openings for waiting list players should be known by early September. If we are unable to place your player on a team, we will refund your payment in full.